Avoca
AI receptionist + CSR coaching platform built specifically for ServiceTitan-using HVAC, plumbing, and electrical contractors.
ServiceTitan-using HVAC contractors with 5+ CSRs and $3M+ in revenue. Best ROI for shops where CSR call quality varies wildly across the team.
Top pros
- +CSR coaching is genuinely transformative — typical 15–30% revenue lift in 90 days
- +Deepest ServiceTitan integration of any AI receptionist
- +Replaces the need for a CSR training program
Watch out for
- -ServiceTitan-only — no Housecall Pro, Jobber, or FieldEdge integration
- -Most expensive AI receptionist option